Hello Candidates,
We are pursuing Experience dispatch agents for the US market. We provide reliable dispatch services, Technical support operations and back-office assistance to our clients operating in the USA and Canada. Our truck dispatching services are specially designed for owner operators and independent Truckers with their own authority (MC#). We are urgently looking for affectionate and experienced individuals with technical aptitude on truck Dispatch in the Transportation industry of the United States. Candidates with past experience of dispatching for the following equipment types are preferred:
Flatbed, dry Van, Reefers, power only, Straight box, Hotshots and step decks.
Assign Tasks
We are looking for experienced candidates in following Campaigns:
- Call truckers and onboard them
- Manage loads and assign to drivers
- Must be willing to work at Night
- Negotiating desired rates with the brokers on their behalf and finding them top paying loads
Duties and Responsibilitiesduties
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Help to train new employees and inform them about the company’s customer management policies
Timings: 7PM-4AM (Weekends are off)
Contact Person: 0336-4180110
Job Type: Full-time
Salary: Rs40,000.00 - Rs80,000.00 per month
Ability to commute/relocate:
- Lahore: Reliably commute or planning to relocate before starting work (Required)
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